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Company Information
Editing and updating your online store information is
simple.
The FORTUNE3 Wizard & E-Commerce Web Site
software is a fully customizable shopping cart software
that features smart entry boxes to simplify the process
of creating your online store as well as editing your
E-Commerce Web site information. To
guarantee peak performance, make sure that the information
you provide is accurate. This
screen prompts you to provide general Company Information.
The FORTUNE3 Online Store Builder software displays
entry boxes with black titles indicating that the information
is optional. Red titles are used to indicate that the
information is required. Some entry-forms require completion
of all of the entry boxes.
The information you enter in this section will establish
some of the functionality of your online store, E-Commerce
Website and Web site shopping cart. To guarantee that
you are immediately notified of all sales activity in
your online shopping cart, please make sure that the
E-mail addresses and other required contact information
are accurate. NOTE:
You cannot advance to the next entry-form until all
of the required fields have been completed in the current
entry-form.
Each entry-form contains data
fields that are of special interest with regard to the
functionality of your E-Commerce shopping cart, for
example: Company
Name -
This should be your company's correct legal name, it
is displayed in several sections of your site including
the Terms of Sale and Privacy Policy, as well as in
the Title of all product and category pages (and meta
tags) by default.
Address,
City, State/Province & Zip Code
- Used to calculate shipping costs, print
labels & displayed as your company's contact information
on your web store.
Country
- Select the Country in which your Company's
main location is registered. This info is also displayed
on your company's contact information. Once you select
your country, the list of States will get updated so
you can select the state you are in within your country.
Shipping settings will be applicable according to the
country you select here.
Currency
- Used to include the currency unit for all
of your shopping cart transactions.
Currency
Conversion and Languages - These options
are used to make it easier for your customers to view
and use your site.
The Currency Conversion is used to let the customers
see exactly what the products' price is in their own
currency. You can pick which currencies you would like
to make available to your customers.
NOTE:
Orders will not be processed in multiple currencies
by default. If your credit card processor can process
payments in multiple currencies, and you would like
your web store to process orders in multiple currencies,
please contact
FORTUNE3.
The Language Translations
are used to make it easier for a customer to use your
site if the language your site is built in is not their
first language. You can choose which languages to translate
to from whichever language your site has been created
in.
NOTE:
The translator may make a rough translation, and may
not be absolutely true to the verbiage you use on your
site. This is mainly used to give customers without
the ability to read your site normally a better, easier
way to understand and browse your site. Our translation
tool utilizes the Google Translator and may not be 100%
accurate. Also, the translator will only recognize basic
text; it will not change the text on buttons, images
or other objects.
For the Currency Conversion
and the Language Translations, you have the ability
to choose how you want these options to be displayed
to the customer. You can choose to display them on either
a Drop-down List, or as a series of flag images of the
related countries.
To add your allowed currencies and/or languages, select
your choice from the boxes on the left one at a time,
and click on the "Add" button until all of
your choices show up in the boxes on the right.
Sales
Dept. E-mail
- Enter the e-mail address where you want
order notifications to be sent to, this address will
also be displayed on your website as your contact e-mail
address. If you would like your order confirmation e-mails
to go to multiple e-mail addresses, enter the various
e-mail addresses in this box, each e-mail address should
be separated by a semi-colon ( ; ).
Store
Info E-Mail -
Contact Form e-mails from
your web store's default contact form will be sent to
this e-mail address.
Unit of Measure
- Enter the measuring system that your company
operates on.
Contact Name
- Enter the Administrator's Contact Name
for FORTUNE3 references.
Website
Admin E-Mail
- Enter the e-mail address where the web
site administrator will receive relevant information,
messages, news, FORTUNE3 Upgrades, wholesale account
requests, and reports. If you did not enter anything
under Store Info E-mail, the Contact Form e-mails
from your web store's default contact form will also
be sent to this e-mail address.
Username
(Company ID)
and Password - You need to
identify your company by selecting a "Username
(Company ID)" and "Password".
The Username will identify the company; it will be also
used as part of the temporary web site's URL and part
of your secure pages' URL if you will be using FORTUNE3's
free SSL. (I.e.http://www.fortune3.com/username/),
and to log in to the Administration Site from any web
browser. The information
provided will be used on your online store where applicable.
Your password can be retrieved or changed anytime in
the Administration Site login screen. Your username
can only be changed by contacting FORTUNE3. Your username
will not be activated until your site has been uploaded
at least one time (until you click on "Create
Site").
Template Footer (represented
by the token {companyinfo} on your template):
All of the web pages on your online store, E-Commerce
website and shopping cart will contain the following
information by default to display your company information
to visitors. This information can only be removed by
removing the {companyinfo} token from your template's
HTML code (see My Template):
Company Name
Address
City, State, Zip Code
Country
Sales Dept. E-mail
Phone & Ext.
Fax
Powered by FORTUNE3
E-Commerce Solutions - E-Commerce Shopping Cart Software
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The FORTUNE3 Shopping Cart
& E-Commerce Wizard software offers you the options
of creating a B2C Web Site (retail), a B2B
Website (wholesale), or both within the same site.
You should consider whether or not you want to allow
the general public to view your web site (retail),
to limit the access to approved users only (wholesale),
or both. If you enable both retail and wholesale, your
retail site will allow the general public to access
your product listing and purchase, and your wholesale
restricted-access section will allow your approved wholesale
customers to log in and buy from you at wholesale prices.
Place a check-mark next to "Create Retail Web
Site" and/or "Create Wholesale Web
Site" (in the Wholesale
Options screen) according to your company's
requirements. Retail
Website:
By creating a Retail Web Site, your E-Commerce
website, online store and shopping cart will be available
to the general public. Thus giving the public access
to your online store without requiring an Authorized
Login, at these regular URLs:
http://domainname (i.e. http://www.naturalab.com)
or if you are not using a domain name
for your FORTUNE3 store:
http://www.fortune3.com/Username/ (i.e. http://www.fortune3.com/naturalab/)
Retail
Payment Methods:
You can specify the payment methods that you will be
accepting for your retail shopping cart. If you do not
have a retail web site, this option will be disabled.
If you have both, retail and wholesale shopping carts,
you should specify the payment methods for each portion
of the shopping cart. The retail shopping-cart payment-methods
are specified here and the wholesale shopping-cart payment-methods
are specified in the next section "Wholesale
Options".
Credit
Cards: Merchant Accounts & PayPal:
Once your online store
and shopping cart has been created, you may need a Merchant
Account to process payments online. If you don't
have a Merchant Account you can either apply
through FORTUNE3 or through any other merchant account
provider - click
here for more information. Until then, your shopping
cart will not be able to process payments automatically
unless you use PayPal or Google Checkout. However, the
complete credit card information for the shopping cart
orders will be saved and available through your Administration
Site. If you do not want to open an Internet Merchant
Account, you don't need to. You can process the cards
manually (through your in-store credit card terminal)
by keying in the credit card numbers that are displayed
in the Administration Site for each order.
Credit Card numbers will only be displayed on the Administration
Site to registered customers, they will be blocked
by X's during the 30-day trial period. In addition,
the customers' CVV (Credit Card Validation) code will
never be recorded or visible as it is illegal to save
these numbers.
"PayPal" is a free service provided for FORTUNE3's
customers. A "PayPal" setup screen is available
in the Administration Site, so in addition
to check-marking the PayPal payment method on this screen,
you will need to go to your Administration Site
and follow the steps to link your PayPal account to
your FORTUNE3 web store.
IMPORTANT NOTE: If you are only using
PayPal Website Payments Standard for your order processing,
ONLY choose "PayPal" on this screen and make
sure that ALL credit cards are un-checked, as PayPal
will handle your credit card transactions, not your
FORTUNE3 shopping cart.
Wire
Transfer, C.O.D., Electronic Checks and Open Credit:
You can offer "Wire
Transfers" as a payment method in your shopping
cart, but only to provide information to the customer
about the bank account where payments should be wired
to. When a customer uses this payment method, the money
will not be wired automatically. Instead, this will
just provide your customers with the information they
need in order to perform the wire transfer. Please fill
in your Bank Account Information in order to accept
Wire Transfers.
"Electronic Checks" can be offered
as a payment method if you have an online check processor
connected to the processing gateway. "C.O.D."
and "Open Credit" can also be offered
as payment methods. You can limit the access to the
"Open Credit" option by requiring customers
to enter a password. Open Credit is generally used if
some of your customers use Purchase Orders to make payments
to your company. You would supply them with the password
you have selected to allow them access to the Open Credit
option, and then proceed by entering the other payment
information (ie. a P.O. Number). Simply click on the
appropriate button to specify a password.
For Open Credit orders, you are solely responsible for
collecting payments from customers based on your credit
terms.
Setting up Payment Methods
in your Online Store:
To activate a "Payment Method"
just click on the appropriate check boxes. These represent
the Payment Methods that will be made available to your
customers during the checkout process.
Available Payment Methods:
"Cash", "Money Orders", "Personal
Checks", "Cashier's Checks", "Electronic
Checks", "PayPal", "Other"
and the following credit cards: "Visa", "Master
Card", "Amex", "Discover",
"Diners", "JCB", "Solo"
(U.K.), "Switch/Maestro" (U.K.).
PayPal
- Checking this option will make the PayPal
Website Payments Standard or the PayPal Express Checkout
options present during the checkout process of your
shopping cart. You do not need a Merchant Account or
Gateway to accept PayPal, all you need is a PayPal Premier
or Business account that can accept payments.
To activate PayPal as a payment method, check-mark the
PayPal payment option. After you have uploaded your
site, you must link your PayPal account to your shopping
cart. To do this, you must log in to your Administration
Site and follow the instructions under "Link
PayPal Account".
Wire Transfer
- Checking this option requires that you
to specify your bank account information using the "Set
Bank Account" button. The bank account information
form prompts for the following information: "Bank
Name", "Bank Address", "Bank Phone",
"Routing or ABA #" and your actual "Account
#".
NOTE:
Check-marking the Wire Transfer will not have your site
transfer the funds from the bank account on its own;
it simply displays your banking info to the customer
so that they can make the Wire Transfer themselves.
C.O.D.
- Checking this option allows "C.O.D."
(Cash On Delivery) payments.
Open
Credit - Checking this option activates
"Open Credit" as a payment option. You
can limit the access to the "Open Credit"
option by requiring customers to enter a password. Open
Credit is generally used if some of your customers use
Purchase Orders in order to make payments to your company.
You would supply them with the password you have selected
to allow them access to the Open Credit option, and
then proceed by entering the other payment information
(ie. a P.O. Number). Simply click on the "Set Credit
Password" button to specify a password.
For Open Credit orders, you are solely responsible
for collecting payment from customers based on your
credit terms.
NOTE: This option requires
setting a password to limit the access to this payment
method.
Credit
Card Surcharge:
You can specify surcharge percentages for the credit
card transactions on your retail shopping cart. Enter
the surcharge percentage amounts according to the credit
card types. The appropriate amount will be automatically
added during the shopping cart check-out process. Some
states and countries prohibit credit card surcharges
to be passed on to the final consumers, FORTUNE3 strongly
recommends that you check with the laws of your country
or state regarding credit card surcharges before adding
one to your shopping cart.
Security
/ Authorization Method: If you have a Merchant Account
/ Gateway:
To activate a merchant account and link it to your
shopping cart, you must provide all of the required
information, as well as your designated processing gateway.
In most cases your E-Commerce website can be linked
to your current merchant account and gateway to process
your shopping cart sales. You should contact
FORTUNE3 in order to activate your payment Gateway
and/or Merchant Account.
In order to minimize fraud
liability, check the box "The SHIPPING ADDRESS must
match the card holder's BILLING ADDRESS". If you
have this box checked, your checkout pages will not
ask the customers to enter a Shipping Address, it will
only ask for a Billing Address and assume that the Shipping
Address is the same.
Select whether you want to Authorize transactions, or
simply Pre-Authorize them with your credit card gateway.
By choosing to authorize your transactions, your payment
processing gateway will automatically submit the authorization
for the funds on the given card, and begin the move
of the funds into your merchant account. By choosing
to Pre-Authorize your transactions, this will check
to make sure the funds are available on the given card,
however you will need to either finish the authorization
process within the FORTUNE3 Administration Site by clicking
to charge for the transaction or by signing into your
Processing Gateway and completing the charge on the
card (or capturing the pre-authorization).
Shipping
& Billing Countries:
Leave the right column blank
if you want to allow billing and shipping addresses
from anywhere in the world. If you want to limit the
countries in which your Retail shopping cart will allow
billing and shipping addresses from, choose those countries
on the left box, select if you want to limit Billing,
Shipping or Both to that country, and add click to Add
them. One by one, select each country that you want
to allow and click on the Add button. Once all countries
are added, your acceptable Bill-to and Ship-to Countries
will be listed on the right column. The limit type will
be displayed inside parentheses before the country name
on the right column - (B) for Billing, (S) for Shipping
and (2) for Both.
In this example, your retail site will be limiting the
Billing Countries to The United States, Canada and The
United Kingdom and limiting the Ship-To countries to
The United States, Canada and Australia.
Minimum Order Amount:
Enter
a value for your Retail Shopping Cart's Minimum Order
Amount. Customers on your retail site will not be able
to make a purchase until their shopping cart's total
value equals or exceeds the minimum amount specified
here.
Shopping
Cart Discounts:
You can
set specific discounts for your Retail and Wholesale
Sites separately. These discounts are based on either
a percentage off of the total amount or a set dollar
amount off of the total amount. You can set your own
values in these fields. You can also designate when
to use these discounts.
As you see below, there is
a discount of $25 on any Retail order over $300. There
is also a discount of 15% on any Retail order with 5
or more Items in the customer's Shopping Cart.
IMPORTANT
NOTE: If two or more discounts apply
to the current contents of your customer's cart, only
the discount with the higher discounted value will be
applied to the customer's purchase.
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Wholesale Website:
The FORTUNE3 E-Commerce
& Shopping Cart Wizard software will grant access
to the "Wholesale Web Site" to authorized
users only. All new users wanting to view or purchase
products at "wholesale" will be required to
register on-line and get approved by the website administrator
through the Administration Site's "Manage
My Wholesale Customers" interface.
With a wholesale site, you can set
various price levels in order to have certain customers
on specific pricing schedules. These price levels are
specified in each individual product's
properties screen. Please see the "My
Products" section of the help for more
information. You can specify which price level each
of your wholesale customers is on by going to your Administration
Site and managing your wholesale customers. You can
also give each customer a custom price list for each
product you sell.
NOTE: If the Retail Web
Site is disabled and only the Wholesale Web
Site is enabled, all visitors trying to access
your shopping section will reach the "Login
Page" of the Wholesale Web Site. However,
if both the Retail Web Site and Wholesale
Web Site are enabled, then the ONLY way of accessing
the Wholesale Web Site would be by clicking on
the Wholesale Login link on your site's menu
(if you activate this link), or by going to the corresponding
wholesale website's URL:
http://wholesale.fortune3.com/Username/
(i.e. http://wholesale.fortune3.com/naturalab/)
or
http://wholesale.domainname (i.e. http://wholesale.naturalab.com)
Wholesale Payment Methods:
You can specify the payment methods that you will be
accepting for your wholesale shopping cart. If you do
not have a wholesale web site, this option will be disabled.
If you have both, retail and wholesale shopping carts,
you should specify the payment methods for each portion
of the shopping cart, the wholesale shopping-cart payment-methods
are specified here and the retail shopping-cart payment-methods
are specified in the previous section "Retail
Options".
Credit
Cards: Merchant Accounts & PayPal:
Once your online store and shopping cart has been
created, you may need a Merchant Account to process
payments online. If you don't have a Merchant Account
you can either apply through FORTUNE3 or through any
other merchant account provider - click
here for more information. Until then, your shopping
cart will not be able to process payments automatically
unless you use PayPal or Google Checkout. However, the
complete credit card information for the shopping cart
orders will be saved and available through your Administration
Site. If you do not want to open an Internet Merchant
Account, you don't need to. You can process the cards
manually (through your in-store credit card terminal)
by keying in the credit card numbers that are displayed
in the Administration Site for each order.
Credit Card numbers will only be displayed on the Administration
Site to registered customers, they will be blocked
by X's during the 30-day trial period. In addition,
the customers' CVV (Credit Card Validation) code will
never be recorded or visible as it is illegal to save
these numbers.
"PayPal" is a free service provided for FORTUNE3's
customers. A "PayPal" setup screen is available
in the Administration Site, so in addition
to check-marking the PayPal payment method on this screen,
you will need to go to your Administration Site
and follow the steps to link your PayPal account to
your FORTUNE3 web store.
IMPORTANT NOTE: If you are only using
PayPal Website Payments Standard for your order processing,
ONLY choose "PayPal" on this screen and make
sure that ALL credit cards are un-checked, as PayPal
will handle your credit card transactions, not your
FORTUNE3 shopping cart.
Wire
Transfer, C.O.D., Electronic Checks and Open Credit:
You can offer "Wire
Transfers" as a payment method in your shopping
cart, but only to provide information to the customer
about the bank account where payments should be wired
to. When a customer uses this payment method, the money
will not be wired automatically. Instead, this will
just provide your customers with the information they
need in order to perform the wire transfer. Please fill
in your Bank Account Information in order to accept
Wire Transfers.
"Electronic Checks" can be offered
as a payment method if you have an online check processor
connected to the processing gateway. "C.O.D."
and "Open Credit" can also be offered
as payment methods. You can limit the access to the
"Open Credit" option by requiring customers
to enter a password. Open Credit is generally used if
some of your customers use Purchase Orders to make payments
to your company. You would supply them with the password
you have selected to allow them access to the Open Credit
option, and then proceed by entering the other payment
information (ie. a P.O. Number). Simply click on the
appropriate button to specify a password.
For Open Credit orders, you are solely responsible for
collecting payments from customers based on your credit
terms.
Setting
up Payment Methods in your Online Store:
To activate a "Payment Method"
just click on the appropriate check boxes. These represent
the Payment Methods that will be made available to your
customers during the checkout process.
Available Payment Methods:
"Cash", "Money Orders", "Personal
Checks", "Cashier's Checks", "Electronic
Checks", "PayPal", "Other"
and the following credit cards: "Visa", "Master
Card", "Amex", "Discover",
"Diners", "JCB", "Solo"
(U.K.), "Switch/Maestro" (U.K.).
PayPal
- Checking this option will make the PayPal
Website Payments Standard or the PayPal Express Checkout
options present during the checkout process of your
shopping cart. You do not need a Merchant Account or
Gateway to accept PayPal, all you need is a PayPal Premier
or Business account that can accept payments.
To activate PayPal as a payment method, check-mark the
PayPal payment option. After you have uploaded your
site, you must link your PayPal account to your shopping
cart. To do this, you must log in to your Administration
Site and follow the instructions under "Link
PayPal Account".
Wire Transfer
- Checking this option requires that you
to specify your bank account information using the "Set
Bank Account" button. The bank account information
form prompts for the following information: "Bank
Name", "Bank Address", "Bank Phone",
"Routing or ABA #" and your actual "Account
#".
NOTE:
Check-marking the Wire Transfer will not have your site
transfer the funds from the bank account on its own;
it simply displays your banking info to the customer
so that they can make the Wire Transfer themselves.
C.O.D.
- Checking this option allows "C.O.D."
(Cash On Delivery) payments.
Open
Credit - Checking this option activates
"Open Credit" as a payment option. You
can limit the access to the "Open Credit"
option by requiring customers to enter a password. Open
Credit is generally used if some of your customers use
Purchase Orders in order to make payments to your company.
You would supply them with the password you have selected
to allow them access to the Open Credit option, and
then proceed by entering the other payment information
(ie. a P.O. Number). Simply click on the "Set Credit
Password" button to specify a password.
For Open Credit orders, you are solely responsible
for collecting payment from customers based on your
credit terms.
NOTE: This option requires
setting a password to limit the access to this payment
method.
Credit
Card Surcharge:
You can specify surcharge percentages for the credit
card transactions on your wholesale shopping cart. Enter
the surcharge percentage amounts according to the credit
card types. The appropriate amount will be automatically
added during the shopping cart check-out process. Some
states and countries prohibit credit card surcharges
to be passed on to the final consumers, FORTUNE3 strongly
recommends that you check with the laws of your country
or state regarding credit card surcharges before adding
one to your shopping cart.
Security
/ Authorization Method: If you have a Merchant Account
/ Gateway:
To activate a merchant account and link it to your
shopping cart, you must provide all of the required
information, as well as your designated processing gateway.
In most cases your E-Commerce website can be linked
to your current merchant account and gateway to process
your shopping cart sales. You should contact
FORTUNE3 in order to activate your payment Gateway
and/or Merchant Account.
In order to minimize fraud
liability, check the box "The SHIPPING ADDRESS must
match the card holder's BILLING ADDRESS". If you
have this box checked, your checkout pages will not
ask the customers to enter a Shipping Address, it will
only ask for a Billing Address and assume that the Shipping
Address is the same.
Select whether you want to Authorize transactions, or
simply Pre-Authorize them with your credit card gateway.
By choosing to authorize your transactions, your payment
processing gateway will automatically submit the authorization
for the funds on the given card, and begin the move
of the funds into your merchant account. By choosing
to Pre-Authorize your transactions, this will check
to make sure the funds are available on the given card,
however you will need to either finish the authorization
process within the FORTUNE3 Administration Site by clicking
to charge for the transaction or by signing into your
Processing Gateway and completing the charge on the
card (or capturing the pre-authorization).
Shipping
& Billing Countries:
Leave the right column blank
if you want to allow billing and shipping addresses
from anywhere in the world. If you want to limit the
countries in which your wholesale shopping cart will
allow billing and shipping addresses from, choose those
countries on the left box, select if you want to limit
Billing, Shipping or Both to that country, and add click
to Add them. One by one, select each country
that you want to allow and click on the Add button.
Once all countries are added, your acceptable Bill-to
and Ship-to Countries will be listed on the right column.
The limit type will be displayed inside parentheses
before the country name on the right column - (B) for
Billing, (S) for Shipping and (2) for Both.
In this example, your wholesale site will be limiting
the Billing Countries to The United States, Canada and
The United Kingdom and limiting the Ship-To countries
to The United States, Canada and Australia.
Add Login Link on Main Menu:
Check-marking
this option will add a Wholesale Login button to your
Main Menu. This is recommended if you have both Retail
(B2C) and Wholesale (B2B) websites activated.
Wholesale Orders are Taxable:
By default,
your wholesale shopping cart will not charge sales tax.
Checkmark this option to charge Sales Tax on wholesale
orders. The tax will be charged according to the settings
in your Sales Tax Setup screen.
Minimum Wholesale
Order Amount:
Enter a value for your Wholesale Shopping Cart's Minimum
Order Amount. Customers on your wholesale site will
not be able to make a purchase until their shopping
cart's total value equals or exceeds the minimum amount
specified here.
Shopping
Cart Discounts:
You can
set specific discounts for your Retail and Wholesale
Sites separately. These discounts are based on either
a percentage off of the total amount or a set dollar
amount off of the total amount. You can set your own
values in these fields. You can also designate when
to use these discounts.
As you see below, there is a discount of 30% on any
Wholesale order over $500.
IMPORTANT NOTE:
If two or more discounts apply to the current contents
of your customer's cart, only the discount with the
higher discounted value will be applied to the customer's
purchase.
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We
do not Ship:
Only select this option if your company does not
charge for shipping or if your web store will not calculate
or charge shipping charges - or if your shipping costs
are included in each product's price. If this option
is checked, your shopping cart will not calculate shipping
costs at all.
Include Insurance:
If this option is checked, insurance will be added
to all Real-Time Carrier shipping methods and included
in the shipping price.
Shipping Carriers and Methods
- Real-Time Shipping Quotes from USPS, UPS, FedEx and
DHL:
If your business is located in the United States
or Canada, your shopping cart may calculate shipping
costs according to actual shipping prices as calculated
by popular carriers. The Fortune3 Shopping Cart & Ecommerce
Wizard software in conjunction with its back-end integrations
to major US carriers provides direct shipping quotes
in real-time based on packaging specifications and shipping
locations. They are currently available for UPS, FedEx,
USPS and DHL.
The shipping costs provided by shipping carriers depend
on weight package, dimensions, origin address and destination
address. In order to get accurate shipping quotes the
information you provide for products' weights and dimensions
must be precise, and you must enter the appropriate
boxes that your company uses in the "My
Boxes" section. For shipping calculation
purposes, the Box Consolidation
feature the FORTUNE3 software will automatically package
your items into as few boxes as possible.
The available shipping methods are displayed on the
left-panel. In order to add a selection, simply click
on the appropriate line to highlight it. If you wish
to offer a percentage discount (or a negative discount)
from the regular shipping cost, enter the discount amount
(enter 5 if you want to discount the quote returned
by 5% or enter -5 if you want to add 5% to the quote
returned). Click on the "Add >>" button. The specified
"Shipping Method" and "Discount" will appear on the
"Provide Online Quotes for these Shipping Methods" window
on the right-panel, and will be available to customers
when ordering from your shopping cart. You may continue
to add methods as desired.
If you select a UPS and/or a DHL method, you will get
a prompt warning telling you that you must register
with UPS and/or DHL in the Administration Site in order
for the UPS and/or DHL shipping quotes to be available
on your shopping cart orders - if you do not perform
the Registration in the Administration Site, the UPS
and/or DHL shipping quotes will not be offered on your
checkout process.
IMPORTANT NOTICE: Because
all of the selected shipping methods will be quoted
on each customer's order in real-time, we do not recommend
offering too many alternatives, as this could create
unnecessary processing delays which may result in the
abandonment of your shopping cart.
Alternate
Shipping Methods:
In addition to real-time quotes offered by major
carriers, you can offer your customers Alternate
Shipping Methods ("Customer Pick Up", "Customer's
Carrier" and "To Be Arranged"). No
shipping charges will be applied when selecting either
"Customer Pick Up", "Customer's Carrier"
or "To Be Arranged": If a customer selects
any of these options, the system will skip the Shipping
Cost Calculation process, and no shipping charges
will be added to the shopping cart checkout.
Add a Free Shipping Method:
Only enter a name for a Free Shipping Method
if you are offering Free Shipping to all of your orders,
as anything entered here will offer this free method
to all of your orders for any products on your site.
Company
Shipping Rules:
You can also create your
own "Company Shipping Rules" as
Alternate Shipping Methods. To create a rule, you
must first specify a name for that rule ( under the
"Shipping Method Description" input
box ), then click on "Add". A screen
will pop up prompting you to select a shipping rule
to be defined. Your 5 choices are:
Option
1 - "Charge according to the total Invoice
Amount or Shipping Weight" - Select
the calculation method that applies (Establish
Rule Based On: Invoice Amount or Shipping
Weight). Fill out the table with the corresponding
shipping charges based on range values you establish
(as shown below):
You should consider the following
when creating a rule according to the 'Weight of
the Shipment':
If you would like to base your shipping costs
on the number of products that are ordered, then you
can use this option. Simply enter each product's weight
as being 1 lb. (or kg.) and select "Establish
Rule Based on Weight of the Shipment" and
fill out the chart with weight units increasing one
by one, along with the appropriate Shipping Charge for
each lb. (or product).
If you leave the Domestic column blank, this shipping
method will only be available to International Orders.
If you leave the International column blank, this shipping
method will only be available to Domestic orders.
This shipping method will only be offered to those orders
whose invoice amount or total weight is within one of
the ranges specified by you in the table. If the invoice
amount or total weight is not in the table's range,
this shipping method will not be offered. If you run
out of space on this table (not enough rows), you can
always create a new Shipping Rule, continuing the range
from where this first table left off.
NOTE:
Using this option, you can also set up a free
shipping method based on the total Invoice Amount. If
you would like to do this, while defining the chart,
once you reach a specific price range, you can set the
actual shipping charge to "0"
Option
2 - "Specify a percentage from the
total 'Invoice Amount'" - Enter a percentage
of the cost of the shopping cart contents to obtain
a shipping cost. A minimum charge can apply if the percentage
does not meet the minimum amount.
Option
3 - "Specify a minimum charge plus
a percentage from the total 'Invoice Amount'"
- Set a minimum charge and add a percentage (surcharge)
from the price of the shopping cart contents to obtain
the total shipping cost. The
difference between Option 2 and Option 3, is that Option
3 automatically charges the Minimum charge AND adds
the specified percentage on top of the minimum; Meanwhile
Option 2 ONLY charges the minimum charge IF the percentage
of the total invoice amount is not equal to or greater
than the minimum charge, yet it does not include the
percentage at all.
Option 4 - "Charge
according to the total Invoice Amount or Shipping
Weight by State" - Select
the calculation method that applies (Invoice Amount
or Shipping Weight). Fill out the table with
the corresponding shipping charges based on a range
of values you establish and by state or groups of states
(you can add different rules for each state or for a
group of states).
NOTE:
The shipping method will ONLY be offered to the states
that are added to the list.
Option 5 - "Charge according to the total
Invoice Amount or Shipping Weight
by Country" - Select the calculation
method that applies (Invoice Amount or Shipping
Weight). Fill out the table with the corresponding
shipping charges based on a range of values you establish
and by Country or Countries (you can add different rules
for each country or for a group of countries).
NOTE: The shipping
method will ONLY be offered to the countries that are
added to the list.
Additional Shipping Settings:
Flat Rate Handling:
By entering a Flat Rate Handling fee here,
the fee entered will be added to ALL of your shipping
methods in addition to the original shipping price,
even if the original shipping price is 0.
Ship From Address:
This option should be selected and edited only
if your company ships from an address other than the
company's main address specified in the "Company
Information" section. Shipping costs will
be calculated accordingly, as if the packages were departing
from this address:
My
Boxes - Defining Box Sizes:
Once you have entered your shipping methods,
click on the "My Boxes" button. A window will
prompt you to specify or checkmark the dimensions of
the boxes you use for packing / packaging your products.
The FORTUNE3 Shopping Cart & E-Commerce Wizard software
in conjunction with its back-end Box
Consolidation calculation will arrange and "pack"
your shopping cart contents into the minimum number
of the smallest boxes possible from the boxes that you
have either checked in the Screen or Custom Boxes that
you have added to this screen. The FORTUNE3
Box Consolidation fills up your boxes up to
a 90% filled capacity - you should always calculate
that the boxes need to have 10% of the space of their
volumetric dimensions - Length X Width X Height free.
NOTE: If the
appropriate boxes are not added, problems with shipping
costs when using Real-Time calculations can arise for
orders with more than one product. This is because if
several products of yours do not fit into one box, the
system may calculate the shipping costs based on more
than one box or package to be sent. To make sure that
many products can fit into one box, add boxes that are
big enough to fit several of your products.
Regular box dimensions for the 4 major US carriers are
pre-defined and displayed. You may add or remove any
of the pre-defined selections by clicking on the check
box next to each entry.
Custom Boxes
- You may also add your own custom box sizes
by entering a Reference Name and the 3 corresponding
dimensions ("L", "W", "H").
Click "Add >>" to make them available for packaging.
Added custom boxes will be displayed in the bottom-panel
window. You may remove any addition by clicking on a
selected entry; and then clicking on the "Delete"
button. When you are satisfied with the boxes listed,
click on "OK".
Box
Consolidation / Packaging:
Setting up 'Custom Boxes' will enable the 'Shipping
Consolidation' (packaging) feature, which may offer
customers lower shipping prices for consolidating the
products added to the shopping cart in as few boxes
as possible.
The 'Box Consolidation' calculation is performed
during the shopping-cart checkout process, prior to
the 'Shipping Cost Calculation'.
Two or more items may be placed into a larger box whose
dimensions exceed those of each individual item and
the total volume of the items being consolidated. FORTUNE3's
back-end E-Commerce Shopping Cart software uses logical
conditions and math algorithms to consolidate the items
into a minimum number of Custom Boxes. A 10%
security factor is taken into consideration to always
fit the overall volume.
In order for your company
to use this state-of-the-art algorithm, you must specify
the boxes and/or containers that are available in your
company for packaging products. Please note, while the
consolidation system is accurate, it defaults to a cautious
estimation. In cases where a product's shape or dimensions
are irregular, the consolidations may yield an inaccurate
result. When a product has an irregular shape (tube,
triangle, etc.), we recommend that you adjust the dimensions
accordingly in the product's
properties window in the Wizard's "My
Products" section. |
Sales
Tax - VAT - IVA Setup |
USA
Sales Tax:
The FORTUNE3 Shopping Cart & E-Commerce Wizard software
applies automatic sales tax calculation for shopping
cart transactions for businesses located in the United
States or who charge taxes to U.S. customers. Scroll
down the State list and select the State that your company
is located in or the states to which you charge sales
tax to. A percentage rate based out of FORTUNE3's database
is selected and displayed by default, but tax rates
vary by county, so if your tax rate is different than
the one that is shown for the state, you may adjust
the tax percentage value located under the scroll down
list, then click on "Add".
If your company has shipping locations in different
States, you may select and "Add" as
many States as required. Make sure that all of
the States you want to include for taxation purposes
appear on your list. In most states, the law is that
you should charge your county's sales tax rate only
to those customers whose shipping address state is a
state where your company ships from.
Canadian VAT Taxation:
The FORTUNE3 Shopping Cart and E-Commerce Wizard software
applies automatic taxation (V.A.T.) calculation for
shopping cart transactions for businesses located in
Canada or who charge taxes to Canadian customers.
You can scroll down the Province list on this screen
and select the Province that you want to add tax to,
then enter the GST percentage value.
If your company uses HST for this Province, then enter
the HST percentage value and check-mark the "Use
HST" option. Then click on "Add".
If your company charges PST for this Province, check-mark
the "Use PST" option and specify the
PST percentage value. Then click on "Add".
If your company charges VAT to multiple Provinces, you
may scroll down on the list to select other Provinces.
Then enter the values for each Province and click on
"Add" until all of the Provinces that
you want to include are on the list.
General VAT & IVA Taxation (International Taxes):
The FORTUNE3 Shopping Cart and E-Commerce Wizard software
applies automatic taxation (V.A.T. or I.V.A.) calculation
for shopping cart transactions for businesses located
in Countries other than the United States and Canada.
If you charge VAT to Countries outside of the U.S. and
Canada, you may scroll down the Country list and make
your selection.
Enter the VAT (Value Added Tax) percentage value and
click on "Add".
If your company charges VAT to different countries,
you may scroll down the list to add other countries
you want to include. Click on "Add"
until all of the countries that you will charge taxes
to are on the list.
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The FORTUNE3 Shopping Cart & E-Commerce Wizard software
features a 'Return Policy' setup form. Please
specify the conditions for returns, refunds, store credits,
restocking fees and under what circumstances. Our E-Commerce
shopping cart Wizard will generate the corresponding
text on your Terms of Sale page according to the information
you provide here. Your 'Return Policy' will be
easily reachable from any place on your E-Commerce website,
online store and shopping cart.
All Sales are Final - No Returns
- By selecting this option
you establish that all sales are "final",
and that no returns will be accepted. This notice will
be printed on every product's page by default and on
your Terms of Sale document. If this option is selected,
on every product's page there will be a note that reads
"NOTE: Items are not refundable". You can
get rid of this text in the product pages by going to
the "More Settings"
portion of the Wizard's "My
Web Pages" section and un-checking
the 'Refund Policy Info' option from displaying
on the Product Pages.
No Refunds
- By selecting this option you establish that
products may be returned within a specified time frame
for store-credit, but no money will be given back to
the customer. If this option is selected, on every product
page there will be a note that reads "NOTE: Items
are not refundable". You can
get rid of this text in the product pages by going to
the "More Settings"
portion of the Wizard's "My
Web Pages" section and un-checking
the 'Refund Policy Info' option from displaying
on the Product Pages.
My Company's Return Policy
- By selecting this option you can establish
the following:
Money
Back Guarantee - Refunds will be
allowed within the specified number of days
or not at all.
Store Credit
- Customers can receive store credit
or exchanges. Returns must occur within the
specified period of days.
Shipping and Handling
Refund - By selecting this option
you establish whether the charges for shipping
and handling are refundable or not.
Restocking Fee
- By selecting this option you establish a percentage
for a restocking fee on returned items.
Print Exceptions
- Establishes the 'Return
Policy' by automatically including the following
statement:
"Unless otherwise specified in each product's
description".
The Exception statement must exist if you want
to exclude one or more items from being subjected
to the general 'Return Policy'. The exempted
products must contain their individual 'Return
Policy' in the product description.
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NOTE:
All of your shopping cart sales are bound by
the return policy specified here.
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