Online Store Builder, Ecommerce Software, Shopping Cart Manual: Refund Policy

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Return / Refund Policy

The FORTUNE3 Shopping Cart & E-Commerce Wizard software features a 'Return Policy' setup form. Please specify the conditions for returns, refunds, store credits, restocking fees and under what circumstances. Our E-Commerce shopping cart Wizard will generate the corresponding text on your Terms of Sale page according to the information you provide here. Your 'Return Policy' will be easily reachable from any place on your E-Commerce web site, online store and shopping cart.

All Sales are Final - No Returns - By selecting this option you establish that all sales are "final", and that no returns will be accepted. This notice will be printed on every product's page by default and on your Terms of Sale document. If this option is selected, on every product's page there will be a note that reads "NOTE: Items are not refundable". You can get rid of this text in the product pages by going to the "Cart Options" portion of the Wizard's "My Web Pages"section and un-checking the 'Refund Policy Info' option from displaying on the Product Pages.

No Refunds - By selecting this option you establish that products may be returned within a specified time frame for store-credit, but no money will be given back to the customer. If this option is selected, on every product page there will be a note that reads "NOTE: Items are not refundable". You can get rid of this text in the product pages by going to the "Cart Options" portion of the Wizard's "My Web Pages"section and un-checking the 'Refund Policy Info' option from displaying on the Product Pages.

My Company's Return Policy - By selecting this option you can establish the following:

Money Back Guarantee - Refunds will be allowed within the specified number of days or not at all.
Store Credit - Customers can receive store credit or exchanges. Returns must occur within the specified period of days.
Shipping and Handling Refund - By selecting this option you establish whether the charges for shipping and handling are refundable or not.
Restocking Fee - By selecting this option you establish a percentage for a restocking fee on returned items.
Print Exceptions - Establishes the 'Return Policy' by automatically including the following statement:
"Unless otherwise specified in each product's description".
The Exception statement must exist if you want to exclude one or more items from being subjected to the general 'Return Policy'. The exempted products must contain their individual 'Return Policy' in the product description.

NOTE: All of your shopping cart sales are bound by the return policy specified here.

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