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Gateway Processor - FeaturesVirtual Terminal: The name of this section says it all. This is your credit card machine online. It will allow you to do such things as sales, credits, voids, pre-Auth ( Auth Only ) and post-auth on credit cards. You will notice that you have the option of getting receipts by email for your sales and credits as well as checking off a customer receipt for those as well. If you need to send the email to more than one person you will need to separate the emails with commas (Ex: email1@email.com, email2@email.com ). Recurring Billing: For merchants that have a need for recurring billing customer, this is the section for you. You can add customers and set the schedule for billing the customer, how many times are left to bill the customer and of course the amount ( ex: only bill 3 times every 2 months for $30 ). This section will automatically bill the card at the time specified and the transaction(s) will be added to the most recent Batch Manager report. Batch Manager: One of the most important sections of the Console, the Batch Manager displays all transaction which is currently open under your account. It will display the basic info about the transaction on the main screen. You, the merchant, can click on the details button off to the left side to view everything about the transaction. The lock located next to the card number will show you, the merchant, the full card number once you verify your password. Note that only MASTER account users can access the full card number upon verification. Off to the very right you will see the Void column. This allows you to void transaction on the flash without having to go to the Void section of the Virtual Terminal. Just check the transaction you wish to void and click the Process Changes button located at the bottom of the page. To close the batch all you need to do is click the Close Batch Now button located on the left corner at the bottom. Once a batch has been closed you can pull it up from the drop down menu located on top of the page. The drop down menu stores the batches by date and time of closure. You will notice that once viewing a closed batch report the Void column is now a Credit column; now, just as you would void transactions on an open batch directly, you can credit the card directly without going to the Credit screen in the Virtual Terminal. Master accounts can also access the full credit card number by clicking the lock on the closed batches just as on the open batches. Please note that if you do not have your batches on auto-close, you must close your batches within 48 hours to receive your qualifying rate. Reports and Stats: The reports and stats is the most graphical section of the Merchant Console. This section allows you to view graphs and statistics based on the number of transactions you've had during the month, day and even down to the hour. You will also be able to do custom reports based on fields you want on the report and select from a set of pre-set reports already setup. You can also download these reports directly into your Excel or Quicken / QuickBooks accounting programs Fraud Stopper: The most advanced fraud stopper is located right here. You can select to which source you want fraud control to go to or select universal so your fraud control can work toward all your sources. Select from such stoppers as IP block, Address Block, Duplicate Transaction Detection and much more. |
