Dell Laptop Warranty Info Now a day Dell is one of the best service providers for Laptop, Desktop, Servers and Storage. Their continuous improvement plans for better customer support made them one of the best service providers. Dell has very large customer base and it’s one of the best service providers in the industry. Dell manages its customer issues using specialized support centre which are located in various parts of the world. Dell provides warranty on every laptop for certain time frame. Dell supports issues related to software or hardware during this warranty period. Dell has online and telephonic call centre for reporting the issues related to laptop. Dell engineer visit at your home or office to fix the bug if issue does not get resolved over call. Dell as various warranty plans which are likes Basic Service Plans, Advanced Service Plans, and Premium Service Plans along with Service centers.

We will discuss in brief about each service plan of Dell, Basic Service Plan: This plan applies during the term of service plan. This plan includes minimum of 12 months coverage. Advance Service Plan: This plan offers additional services not included in the Basic Service Plan. In Advanced Service Plans Dell Engineer comes to Home for Repair Service after Remote Diagnosis. Premium Service Plans: Premium service has two delivery methods, In first one, Engineer replaceable parts where customer has to disable all application and bios password and Dell engineer will replace the parts. And second one, customer replaceable parts where Dell may opt to send parts to customer who can easily replace required part. These parts will be defined by Dell technician after diagnosis process but will generally include monitor, mouse, keyboard etc. Solution station: Dell sells a number of service contracts for services to keep you up and running with your Dell Laptops or desktops. These services provide additional support for those complex challenges that are tough to resolve on your own and not covered by other Dell’s Plan.