Shipping Address Errors
If you receive the following error message
on the Shipping Address page, please check
the address that you entered for typos,
misspellings, or abbreviations. Also check
for unnecessary spaces in the address
fields:
"We have encountered one or more errors
with this shipping address: Invalid Zip,
City and State Combination. Please check
your entry and try again. In most cases,
spelling errors, extra spaces, and/or
abbreviations in the city field cause
this error message."
We validate the entered shipping address
against postal software that does not
recognize spaces at the end of the address
line.
Helpful Hint:
Go to www.USPS.com and click on Find Zip
Codes. You can enter the first line of your
street address, city, and state, and USPS
will return the standard zip code and
correct entry of your city, state, zip
combination.
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Billing Information Errors
Here are some helpful suggestions if you
receive one of the following error messages
on the Billing Information page:
Error Message 1
"Invalid Zip, City and State Combination.
Please check your entry and try again. In
most cases, spelling errors, extra spaces,
and/or abbreviations in the city field cause
this error message."
If you receive this error on the Billing
Information page, please check the entered
address again. We validate your billing
address against postal software that does
not recognize spaces at the end of the
address line.
Helpful Hint:
Go to www.USPS.com and click on Find Zip
Codes. You can enter the first line of your
street address, city, and state, and USPS
will return the standard zip code and
correct entry of your city, state, zip
combination.
Error Message 2
"The billing information that you entered
does not match your credit card information.
Please verify your billing information to
ensure that it matches your credit card
billing address (i.e., street/city/state/zip
address must match EXACTLY)."
If you receive this message after you have
attempted to subm |
