Terms and Conditions

1. Designer Supply, Inc. is wholesale to the trade only. Retail pricing is determined by the customer.

2. Ordering: Faxed or mailed orders are preferred and are expedited. Phone orders will be accepted. However, due to the custom nature of our products, Designer Supply, Inc. cannot accept responsibility for errors due to interpretation or miscommunication.

3. Tax Resale Number and a signed card are required for all sales in the state of GA, or sales tax must be charged.

4. Payment: Visa, MasterCard and American Express are accepted.  Designer Supply, Inc. reserves the right to refuse any order in whole or part.

5.  Shipping: Shipments will be made by UPS when possible or truck when weight and size warrant. Truck lines can be specified by the customer. Designer Supply, Inc. obtains freight quotes prior to shipping but their accuracy is only as good as the information provided. All charges will be the responsibility of the customer. All shipments are subject to the carrier's conditions and requirements and are agreed to by the customers of Designer Supply, Inc.  Lost or damaged goods: All claims for damaged items must be made in writing within 48 hours of receipt of shipment.

6. Returned Goods: must be approved and assigned a Returned Materials Authorization number (RMA). A label will be provided which must be placed on the box in a visible fashion. No shipment may be refused or returned for any reason without prior approval. A 25% restocking fee will be charged for returned goods. Items to be returned for any reason must be done so within 30 days of receiving the goods. Please inspect all shipments immediately upon arrival. Custom finished or custom cut orders cannot be returned or exchanged. Strikeoffs are recommended.

7. Backorders will be shipped as soon as possibly upon availability.

8. Delivery: Please allow 5-7 business days for delivery on finished products. If you have a time sensitive project, please call us to discuss the details and your scheduling needs.

9. Prices are subject to change without notice.