Please be aware that items such as Heartgard and other prescription medications must be approved by Dr. Kanouse.* Without his permission, the medication may be detrimental to your pet's health.

Once medication is approved, we will notify you that it will / has been shipped. Once shipped, your credit card is chargfed.

IF YOUR ORDER WAS DECLINED: If it was not approved, you will receive an email regarding the cancellation of your order. Your credit card will not be charged.

Thank you for your cooperation. Please feel free to contact us with any of your questions or concerns.

*Over The Counter medications such as Advantix need not be approved.