Our Guarantee - Returns Policy

Retail and Wholesale (Only Online Orders):

We offer you a 100% satisfaction, 30-days, money-back guarantee for online orders only. Our pictures and descriptions try to give as much information as possible about the product, but we understand the limitations of buying online. If you receive your purchase and are not satisfied feel free to return it for an exchange or refund. Please email info@taraxcasilver.com for a return code prior to returning your item.
Please note, product must be returned in its original condition and packaging.

When ordering from TARAXCA online we recommend having a ruler or measuring tape to visualize the dimensions of the object. Remember you can always send us an email or call us TF 1 877 732 8990 if you have any questions.

All natural materials such as Gemstones, Amber, Red Coral, etc may vary slightly in colour tone due to changes in its natural composition. Feel free to contact Taraxca for further details.

Our goal is to have every client completely satisfied with their purchase and our product.

If within 30 days of your purchase you are not completely satisfied, email us for a return code and send us back the item for a full refund.

Please send returns with the given code to:
TARAXCA STERLING SILVER
1 Ferry Causeway
Delta
BRITISH COLUMBIA
CANADA V4M-4G6

info@taraxcasilver.com

- Shipping costs of returns or exchanges will not be refunded.
- 5% restocking fee applies to all Refunds, Exchanges and Returns.

Please send returns to:
TARAXCA STERLING SILVER
1 Ferry Causeway
Delta
BRITISH COLUMBIA
CANADA V4M-4G6